- This feature allows you to View Inbox Messages.
To do so, move your cursor on top of the
Inbox found on the left panel just below the
New and then click on it. This will show you the list of inbox messages.
The nice thing about this feature is that, everytime you login,
a flash warning appears indicating that you have new messages in your Inbox
and asks you if you want to go directly to view your messages. Also, this New Message
warning flashes from time to time reminding you of your new messages. A sample list
of Inbox Messages is shown below.
Note:
Everytime you open the e-doc Text! Messenger,
you will arrive immediately on your Inbox showing all received messages.
- Your inbox messages are grouped into set of 10's when you have more than 10 messages.
So, to move to the next set of messages, you need to move your cursor on top of
the
Arrow (arrow pointing to the right) and click on it.
To go back to previous set of messages, use the
Back Arrow (arrow pointing to the left).
To distinguish the New Message or Unread Message from the Read Message,
the 
New Messages
have little icons on each message, while the Read Messages
have none. Or, the Number of New or Unread Messages are written in
red.
Note:
The only time you'll be able to see the
Arrows is when there are more than 10 messages received.
- The
Refresh icon when clicked upon will refresh your inbox messages
and return you to the 1st Set of Messages.
- The
Trash icon when clicked upon will only erase or delete all the Read Messages.
Note:
The only time you'll be able to see the
Trash Icon is when you have Read Messages in your inbox.
- When you have selected the message you want to view, move your cursor on top of a message,
may it be on the Date Sent Column, From Column or Subject Column
or you will be able to know that a message can be opened when you hover your cursor on
top of a message and it changes into a Pointing Hand, and then clicked on it.
This will open up a new browser containing the message and other information about
the message being viewed. A sample of opened Inbox Message is shown below.
- The Delete button when clicked upon will delete or remove the current viewed message
from your inbox and return you to your inbox page.
- The Reply button when clicked, allows you to send a reply message.
Click here for details on replying to a
received message.
- The Forward button when clicked, allows you to forward or send the current viewed
message to Customer Service. Click here
for details on forwarding current viewed message to customer service.
- The Exit button when clicked upon will close the Text Message Window
and return to your Inbox Page.
- The Help button when clicked upon will bring out the help guide for the
current page.
Note: If the message contains an
Attached Document, you can click on it to view its contents.
|
