e2B System Help Troubleshooting

Report bugs to Support@DigitalArtsSales.Com

Error Messages:

"Authentication Failed: Your Login Name or Password is Invalid."
"Login Attempts Exceeded: You have exceeded 3 Login Attempts."
"Login Information Not Found: Cannot retrieve your Login Information."
"Your Login Name is Invalid!"
"Your Password is Invalid!"



"Authentication Failed: Your Login Name or Password is Invalid."


  • Login name and password combination is not correct. Check again.

  • You misspelled your login name or password. Check your entries.

  • Passwords are case-sensitive. Check if you have your Caps Lock key toggled.

  • You do not have a valid login information. Contact your administrator.


    "Login Attempts Exceeded: You have exceeded 3 Login Attempts."


  • You tried to login using incorrect login information too many times, in this case, three times. Try to close the browser you are using then try again.

  • If problems persist, contact your administrator.


    "Login Information Not Found: Cannot retrieve your Login Information."
  • You do not have any login information. Contact your administrator.


    "Your Login Name is Invalid!"


  • You didn't type anything in the login name textbox. Why don't you try typing something?


    "Your Password is Invalid!"


  • You didn't type anything in the password textbox. Why don't you try typing something?

  • e2B System Help Troubleshooting