- This feature allows you to send messages and attach the current document page with it
to Customer Service for inquiries. To use this feature, move your cursor over the
Text! icon and click on it.
This will bring out the e-doc Text! Messenger containing the
attached page file. A sample of New Text Message with attached page file is shown below.
- The next step for you to do is to determine who will receive your message with
the attached document file. To do this, move your cursor over the dropdown list of
available Customer Service and click to select the desired Customer Service.
- Provide a Subject by typing on the Subject field.
This is a required field so do not leave it blank or you won't be able to send
or save the message.
- You can now type your message in the Message field. You are limited
to 512 characters, including punctuation marks and spaces.
- You can add some Personal Remarks too.
Click here for more information on
the Personal Remarks field.
- You can Save the created message by clicking the
Save as Draft button. The saved message will stay in the
Drafts
folder so you can send it later and have the option to edit your message.
- Click the Send button to send the message together with the document.
There is a 1 to 60 seconds delay in the sending of messages. Unsent messages can be
found in the Outbox
folder.
- Click the Clear button to clear all entry boxes for new entries.
- Click the Cancel button to cancel the operation and close the
Text! Messenger window.
- Click the Help button to bring out the help guide for the current page.
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